Legal

Privacy Policy

For Xapner PrintBridge (Desktop and Companion Apps)

Effective Date: April 26, 2026

1. Introduction

This Privacy Policy explains how Xapner PrintBridge ("we", "our", or "us") handles information when you use our software products and related services.

We are committed to protecting your privacy. Our core printing functionality is designed to work locally on your device.

2. Information We Collect

We collect limited technical data necessary to operate the app, such as:

  • Application configuration preferences
  • Connection and diagnostic logs
  • Printer/device metadata required for print operations
  • Error and crash details generated during troubleshooting

We do not intentionally collect sensitive personal information unless you include it in data submitted for printing or support.

3. How We Use Information

  • Provide and maintain printing and connectivity features
  • Improve reliability, security, and performance
  • Diagnose errors and provide support when requested
  • Comply with applicable legal obligations

4. Data Storage and Processing

Xapner PrintBridge primarily processes data locally on your device. Depending on your configuration, logs and settings may be stored on your local system.

If you share logs or diagnostics with support, that shared data is processed only for support and issue resolution.

5. Data Sharing

We do not sell your personal data.

We may share limited information only when necessary:

  • With service providers supporting app operations or support workflows
  • To comply with legal requirements, lawful requests, or enforce legal rights
  • To protect users, systems, and the security of our services

6. Security

We implement reasonable technical and organizational safeguards to protect data against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure.

7. Data Retention

We retain data only as long as needed for app functionality, diagnostics, legal compliance, and legitimate business purposes. You may remove local app data by uninstalling the app and deleting local configuration/log files.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal data. To make a request, contact us using the details below.

9. Children's Privacy

Our products are not directed to children under 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have privacy-related questions, contact:

Company: Xapner

Email: support@xapner.com

Website: https://xapner.com